VOLUME 21 2021 NUMBER 1

Review of scientific research in ISO 9001 and ISO 14001: a bibliometric analysis
Natalia Orviz Martínez, Tatiana Cuervo Carabel, Sergio Arce García
Universidad Internacional de la Rioja (UNIR)
The aim of this paper is to determine a bibliometric study through the Web of Science (WoS) database, to know the state of the art of the ISO 9001 and ISO 14001 standards. This is done through a search for publications, from the year of standard’s publication until the year 2018.
The main contribution of this work is to take a view from the research lines taken to date in this emerging knowledge field, analyzing the countries, institutions, the most productive authors, as well as the main scientific journals that publish on the subject. Three main lines of research for ISO 9001 were related to its compression and benefits, its integration with other management systems, and its relationship to the financial performance of companies have been identified. On the other hand, around ISO 14001 there were four lines of research associated with its relationship with financial performance and sustainable development, its integration with other management systems, and its association with other environmental management systems, such as EMAS.
From the review carried out, the need to deepen issues that have not yet received adequate attention from researchers, such as the rapid expansion of certifications in emerging countries imposed directly and indirectly by developed countries, is highlighted, the difficulties in the adoption process of norms and the perception of the implementation and certification of the ISO management systems by different interest groups, inter alia.
KeyWords: ISO 9001, ISO 14001, bibliometric analysis, management systems, WoS, science mapping
DOI: 10.5295/cdg.191189no
Bibliographic: Orviz Martínez, N., Cuervo Carabel, T. and Arce García, S., 2021. Revisión de la investigación científica en ISO 9001 e ISO 14001: un análisis bibliométrico. Cuadernos de Gestión, 21(1), 29-45. DOI: 10.5295/cdg.191189no
JEL Classification: M1, M19


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