Management Letters/Cuadernos de Gestión is an international and multi-disciplinary publication for the dissemination of high quality academic research articles on Business Management. The emphasis of the journal is on high quality research based studies which contribute to theory, critical understanding and policy formulation on Business Management.


Papers published in Management Letters/Cuadernos de Gestión cover theoretical, methodological and empirical studies spanning a broad range of disciplines and perspectives that contribute significantly to the study and clarification of problems in firms. This journal endeavors to provide a critical forum for world class contributions which make an impact on business management and the areas of specialization related.


Articles submitted to the journal should be original contributions, not published and should not be under consideration for any other publication at the same time. The articles will be able to be written in English or Spanish.


Management Letters/Cuadernos de Gestión doesn’ t charge any cost to the authors derived from the management, evaluation or publication of the manuscripts.




Before submitting your manuscript, please ensure you carefully read and adhere to all the guidelines and instructions to authors provided below. Manuscripts not conforming to these guidelines may be returned to the authors.


Originals may be submitted in SPANISH OR ENGLISH. All papers should be sent in MS Word format by e-mail to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Management Letters/Cuadernos de Gestión will acknowledge receipt of the paper notifying to the contact address provided, and will begin the selection process. Any queries, discussion or additional request about manuscript must be sent to the editors via e-mail or post to the Editorial Office as follows:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Editorial Office:
Instituto de Economía Aplicada a la Empresa (UPV/EHU)
Revista Management Letters/Cuadernos de Gestión
Avda. Lehendakari Aguirre, 83
48015 BILBAO (Vizcaya) Spain.


Management Letters/Cuadernos de Gestión recommends using a professional editing service to Non-English or Not-Spanish speaking authors who wish to improve the standard of English/Spanish in their paper.




All Management Letters/Cuadernos de Gestión manuscripts are screened initially by the Editors. Only those papers that meet the scientific and editorial standards, and fit within the aims and scope of Management Letters/Cuadernos de Gestión, will be sent for full blind peer review. Papers for full review will be sent to at least two expert referees. Management Letters/Cuadernos de Gestión adheres to a rigorous double-blind reviewing policy, in which the identity of both the reviewers and author(s) are always concealed from both parties. Based on the review recommendations the paper should be accepted, revised or rejected.




4.1. File Types

Only electronic files in MS Word and conforming to the journal's guidelines will be accepted. Preferred format for the tables of your manuscript is MS Word and should be placed along the text of the document.


4.2. Manuscript Preparation

Manuscripts should not have more than 10,000 words including tables and references and excluding the author’s identification page. The Articles should be in English or Spanish and double-space text, first lines of paragraphs should not be indented and with a margin of 2.5 cm for left and right hand and 3 cm at head and foot. Text should be Times New Roman (fond size 12). Any text and symbols the author or authors require to be in italic in the printed version, should be in italic script in the manuscript.


Each manuscript should contain:

  1. The Author Identification Page with title, full name of each author with current affiliation and full address/phone/email details plus short biographical note.
  2. Abstract of 200-250 words.
  3. Up to 6 key words of the principal topics of the manuscript.
  4. Journal of Economic Literature code numbers (up to 2).
  5. Main text clearly organized with a hierarchy of headings and subheadings.
  6. Footnotes should be signaled by consecutive Arabic numbers in the main text.
  7. References.


4.3. Author Identification Page

The first page of the manuscript must contain the following information:

Manuscript title: Concise and informative, written in English and Spanish with only an initial capital. Remaining words should be lower case, unless proper names. Avoid abbreviations and formulae where possible.

Author’s names and affiliation: list the authors’ full name in the order they appear on the manuscript. Authors’ name should be in full (NAME SURNAME) without any colon or semicolon and if the authors wish with a script between both surnames. Below the full name of each author the full international contact details should contain the name of the Institution the author belongs to (university, institute, firm), the faculty or/and department, address, country, E-mail and telephone number.

Corresponding author: Clearly indicate who will handle correspondence at all stages of refereeing, publication and post-publication.

A short biography of each author of 80 to 100 words, containing author's full name, profession, present position, and a brief review of any merits, research interest or recent activities relating to the matter discussed in the article.

Except for the first page, the name or names of the author or authors should not appear anywhere else in the manuscript to guarantee anonymity in the review process. Likewise, any review or mention that might facilitate the identification of the author or authors of the manuscript must be modified or withdrawn up to the final version.


4.4. Main Text

Immediately after the first page, authors should provide the title of the manuscript, the abstract of 200-250 words, up to 6 keywords, all of them in Spanish and English, up to 2 Journal of Economic Literature code numbers, and the main text considering below instructions.


A concise and structured abstract is required in English and Spanish (200-250 words). The abstract should state briefly: purpose of the research, methodology, major conclusions, research limitations and applications (if applicable) and originality and value of the paper. References should be avoided, but if essential, then cite the author(s) and year(s). Also, non-standard or uncommon abbreviations should be avoided, but if essential they must be defined at their first mention in the abstract itself. Since abstract is often presented separately in many data bases, it´s essential explaining the principal contributions of the work.


Provide up to 6 keywords, in English and Spanish, avoiding general and plural terms and multiple concepts (avoid, for example, “and”, “of”). Be sparing with abbreviations, considering only abbreviations firmly established in the field. These keywords will be used for indexing purposes.

NOTE: Consider that the title, keywords and abstract are key to ensuring readers find your article online through online search engines such as Google Academic.

JEL codes

Provide up to 2 Journal of Economic Literature code numbers. The available JEL codes may be accessed at: http://www.aeaweb.org/econlit/jelCodes.php

Headings and sections

The text should be divided clearly into defined parts structured in sections, sub-sections and other smaller divisions. The sections and subsections headings should be numbered with arabic numbers followed by a dot as it’s showed in the example below. Each heading should appear on its own separate line and without being indented.


1.1. Subsection heading (Bold lowercase letters)

A. Lower order subsection heading (lowercase letters)
Paragraph (s) of lower order section A (Italic letters)


If there is more than one appendix, they should be identified with Arabic numbers (1, 2,…) and after the section of References. Formulae and equations in appendices should be given separate numbering: (A1.1), (A1.2), etc.; in a subsequent appendix, (A2.1), (A2.2) and so on. Similarly for tables and figures: Table A1.1; Figure A1.1, and so on.

Math equations

The equations should be made with the MS word equation editor and should be separated from text and right aligned, not centered. It’s possible that simple equations could be in line of text, but in this case you should use the slash (/) instead of a horizontal line for small fractional terms, e.g., X/Y.

The equations out of the text must be identified with Arabic numbers enclosed in brackets in the right part for its later citation.


Footnotes should be used only if absolutely necessary and must be identified in the text using superscript Arabic numbers. Footnotes shouldn’t provide bibliographical supplementary references but introduce an extended analysis that doesn’t fit naturally in the text.


Number tables consecutively in accordance with their appearance in the text and using superscript Arabic numbers (e.g. Table 1) and cited in the text as Table 1. Place footnotes to tables below the table body and indicate them with superscript lowercase letters. Avoid vertical rules and be sparing in the use of tables and ensure that the data presented in tables do not duplicate results described elsewhere in the article. They shouldn’t be submitted as graphic elements and should be included as part of the manuscript (not at the end).


All figures (graphics, charts, diagrams, draws and images) should number consecutively in accordance with their appearance in the text and using superscript Arabic numbers (e.g. Figure 1) and cited in the text as Figure 1. Figures shouldn’t have a key line and should be included as part of the manuscript (not at the end). Any abbreviations needing to be spelled out should be listed after the figure body in the following format: R: Return. Figures should be appropriately sized and of clear quality (consider that the print version is in black and white).

Figures created in MS Word, MS PowerPoint and MS Excel should be saved in their original formats. Figures created in other applications should be copied from the origination software and pasted into a blank MS Word document or saved and imported into a MS Word document. For figures which cannot be supplied in MS Word are acceptable standard image formats: .pdf, .tif, or .jpeg (.jpg).

Please supply files that have high resolution and don’t submit graphics that are disproportionately large for the content.


4.5. References

References to other publications must be in Harvard style and carefully checked for completeness, accuracy and consistency. Please ensure that every reference cited in the text is also present in the reference list (and vice versa). References must be listed in alphabetical order.

Using a system of standard citation allows a more efficient understanding and use of references and it enables your readers to exploit the Reference Linking facility on the database and link back to the works you have cited through CrossRef if they have DOI (Digital Object Identifiers).

For more information about references and citation consult Harvard System of Referencing Guide.

Citing in the Text

The quotations may be included in the body of the text in double quotation marks, the page number(s) should be given after the year within the brackets. If pagination is absent (e.g. on a web page) this detail is not required.

e.g. “quotation (García and Arregui 2012, p.12)”

Diagrams, illustrations, tables, figures and photographs should be referenced as though they were quotations taken from a published work. So page numbers are after the year within the brackets.

e.g. Figure 1. Intangible Value Model (García and Arregui 2012, p.8)

When citing Online sources do not insert the web address in the body of the text and if the quotation it’s of a corporate web page use the corporate as author.

e.g. “Repsol suggest… (Repsol 2011)”

Author’s names in the text. If the author’s name occurs naturally in the sentence, the year is given in brackets. If the name does not occur naturally in the sentence, both name and year are given in brackets. If page number it’s necessary should be given after the year within the brackets.

e.g. In a seminal study Arregui (2012) argued that…
e.g. In a seminal study Arregui (2012, p.21) argued “the importance….
e.g. A more recent study (Stevens 2010) has shown that…

When an author has published more than one cited document in the same year, these are distinguished by adding lower case letters (a,b,c, etc.) after the year and within the brackets. The addition of letters is determined by the order of appearance within the main text.

e.g. Basterretxea (2008a) discussed the subject…

When more than one source is cited, the sequence of citations may be either chronological:

e.g. (Smith 1999; Jones 2001; Turner 2006)

If there are two authors should cited:

e.g. García y Arregui (2007) have proposed that…

If there are more than two authors the surname of the first author only should be given, followed by et al.:

e.g. The intangibles valuation is a (García et al. 2007)

If you refer to a source directly quoted in another source you cite both in the text and you should list only the work you have read in the references.

e.g. A study by Smith (1960 cited Jones 2044) showed that…


References at the End of the Work

At the end of a piece of work list references to documents cited in the text. The references should list in alphabetical order by author name. If you have cited more than one item by a specific author they should be listed chronologically (earliest date first), and by letter (1993a, 1993b) if more than one item has been published in the same year.

Reference to a book

Author's Surname, INITIALS., Year of publication. Title. Edition (if not the first). Place of publication: Publisher.

e.g. Mercer, P.A. and Smith, G., 1993. Private viewdata in the UK. 2nd ed. London: Longman.

Reference to a contribution in an edited book

Contributing author‟s Surname, INITIALS., Year of publication. Title of contribution. Followed by In: Surname, INITIALS., of author or editor of publication followed by ed. or eds. if relevant. Title of book. Place of publication: Publisher, Page number(s) of contribution.

e.g. Bantz, C.R., 1995. Social dimensions of software development. In: Anderson, J.A., ed. Annual review of software management and development. Newbury Park, CA: Sage, 502-510.

Reference to an article in a journal

Author's Surname, INITIALS., Year of publication. Title of article. Title of journal, Volume number and (part number), Page numbers of article.

e.g. Evans, W.A., 1994. Approaches to intelligent information retrieval. Information processing and management, 7 (2), 147-168.

e.g. Galindo M.A., Ribeiro D. and Méndez M.T., 2012. Innovación y crecimiento económico: Factores que estimulan la innovación. Cuadernos de gestión, 12 (special issue), 51-58. DOI: 10.5295/cdg.110309mg

Reference to a thesis

Author's Surname, INITIALS., Year of publication. Title of thesis. Designation, (and type). Name of institution to which submitted.

e.g. Agutter, A.J., 1995. The linguistic significance of current British slang. Thesis, (PhD). Edinburgh University.

Reference to a report from a corporate author

Author, Year of publication. Title of report. Place of publication: Publisher, Report Number (where relevant).

e.g. UNESCO, 1993. General information programme and UNISIST. Paris: Unesco, PGI-93/WS/22.

Reference to an online journal article

Author's Surname, INITIALS., Year. Title. Journal Title, volume (issue), page numbers (if available). Available from: URL [Accessed Date].

e.g. Korb, K.B., 1995. Persons and things: book review of Bringsjord on Robot-Consciousness. Psycoloquy, 6 (15). Available from: http://psycprints.ecs.soton.ac.uk/archive/00000462/ [Accessed 20 May 2004].

If you are certain that the copy you find online is identical to the printed version you may reference as a printed journal.




The acknowledgements must be in a separate section at the end of the article before the references and do not, therefore, include them on the title page, as a footnote to the title or otherwise. In this section, provide the acknowledgments to the institutions and projects that have funded the research. List here, as well, those individuals who provided help during the research and that not meet the criteria for author (e.g., providing language help, writing assistance or proof reading the article…).




Authors are responsible for obtaining permission from copyright holders for reproducing any illustrations, tables, figures or lengthy quotations previously published elsewhere.




Submission of an article implies that the manuscript described is original and has not been published previously in any language (except in the form of an abstract or as part of a published lecture or academic thesis) and that it is not under consideration for publication elsewhere.

The authors assign the copyright of their manuscript to Management Letters/Cuadernos de Gestión. Any future reference to the paper should include a reference to the issue of Management Letters/Cuadernos de Gestión in which the paper has been published.

Management Letters/Cuadernos de Gestión will publish, reproduce, distribute and transmit the papers, ensuring access to and maximum dissemination of the work.

The works published in Management Letters/Cuadernos de Gestión may only be reproduced in whole or in part with permission of the journal and including a reference to its previous publication in Management Letters/Cuadernos de Gestión.

The authors of the articles do not require permission from Management Letters/Cuadernos de Gestión to distribute copies of the paper (in its post-print version). The authors will not deposit the final version of their work in institutional repositories until the work has been published by Management Letters/Cuadernos de Gestión, either in its online version, either in print.




Proof reading: When a manuscript is accepted for publication, we will email a PDF with the proofs to the corresponding author who should revise and correct the first proofs in 5 days from the date they receive them.

On-line First publication: Once the final articles proofs have been corrected the articles will be published online before they are included in a final print issue.

Each Online First manuscript is citable using the date of the manuscript's first online posting and the DOI. Digital Object Identifiers (DOI) are assigned to all Management Letters/Cuadernos de Gestión papers for use on digital networks and the metadata associated with that content is registered in the DOI Foundation (www.doi.org).

E-Prints and Complementary copies: Management Letters/Cuadernos de Gestión provides to the authors a PDF of the final article and additionally sends to each author two copies of the print issue in which the article is published.




Authors are required to properly cite and quote sources of literature that they used in their research articles. Plagiarism may be manifested in variety of ways such as using another’s paper as the author’s own paper, intentional or unintentional copying or paraphrasing parts of another’s paper without citation, claiming results from research conducted by others, among others.

In order to minimize the reception and mainly the publication of plagiarized papers, Management Letters/Cuadernos de Gestión going to check the papers received.




As a peer-reviewed journal, the rigor of scientific publication is expected to be observed in the course of evaluating papers that are submitted. With the aim of guaranteeing transparency in the process of publication, ethical behavior is expected for all parties involved during the publishing process: the author, the journal editor, the peer reviewer of the contributions. The following ethical norms are met by all the parties involved in the publishing process:


The editors of Management Letters/Cuadernos de Gestión have the following duties: (1) They are ultimately responsible for the decisions made with respect to the publication of the manuscripts reviewed; while external reviewers play a key role in these decisions, the final decision to publish a manuscript or not does not fall on them; (2) In no case will members of the various committees of Management Letters/Cuadernos de Gestión disclose information on a submitted manuscript to anyone not directly involved in the editing process; (3) No one with access to submitted manuscripts will use the material contained therein for their own research without the express consent of the author; and (4) They shall guarantee the transparency of the contributions and the review and publication processes. As editors, they must guarantee the confidentiality of all the parties involved in the publishing process.


Authors who submit manuscripts for publication in Management Letters/Cuadernos de Gestión undertake to: (1) Ensure that the manuscripts submitted are unpublished and original works. In addition, any work of other authors used in the manuscripts must be duly cited and referenced; (2) Guarantee that the research findings contained in their manuscripts have not been published and will not be published in another journal; (3) Properly acknowledge the work of others and provide citations for such works; (4) Identify as authors only those who have made significant contributions to their manuscripts. Whoever submits the manuscript will be responsible for guaranteeing that all the authors of the paper are named in the manuscript, as well as in the final version submitted to the magazine; and (5) Duly disclose, in the corresponding section, the source of financing, in the case of manuscripts that are part of a financed research project.


The reviewers who collaborate with Management Letters/Cuadernos de Gestión will perform their task according to the following ethical norms: (1) Any reviewer who does not feel qualified for the task must notify the editors of Management Letters/Cuadernos de Gestión before beginning the review process; (2) The manuscripts received for review must be treated as confidential documents. They must not be shared with anyone without prior knowledge and authorization of the journal’s editorial board; (3) Reviewers must provide arguments for all their decisions and statements so that the editorial board can make the best decisions and the authors can know how to improve their articles; and (4) Reviewers must declare any conflicts of interests or lack of capacity.




Management Letters/Cuadernos de Gestión utilizes the LOCKSS system to create a distributed archiving system among participating libraries and permits those libraries to create permanent archives of the journal for purposes of preservation and restoration.


  Cláusula de Extensión de Responsabilidad y Declaración sobre los Derechos de Autor
Diseño gráfico: FIDEM S.L. - Diseño técnico y programación: CDM Consultores