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1st International Workshop on E-Service Intelligence (ESI)

ESI-1: Models of E-Service Intelligence

A Multi-granular Linguistic Based-Content Recommender System Model
L. Martinez, L.G. Pérez, M. Barranco, F. Mata
 

An Electronic Commerce for B2C: A Strategic Approach
Simon Wu, Iok Kuan
 

A Conceptual Model for Spatially Enabled E-Service Intelligence in State Transportation Program
James P. Hall
 

On three thinking forms: abstract, imagination and intuition based on fuzzy models
Xiaobei Liang, Bingyong Tang, Da Ruan
 

An Integrated Information Service Platform for Managing Urban District
X.-G. Wang, Y.-S. Ding, Y. Gao, Q.-H. Meng, S.-H. Shao
 

A “Pentagon” Compound Model in the Evaluation of Customer Satisfaction for Tourism Websites
Zi Lu, Y. Li, Z. Zhang, Z. Deng
 

Factors Affecting Consumers’ Trust Building in B-to-C e-Commerce Market of China: An Empirical Study
Chuan Pang, Zhongmin Chen, Chi Tin Hon
 

E-Service Model of Outdoor Sports Club: Information Flow Guides People Flow
Zi Lu, Y. Wang, Z. Zhang, Z. Sun
 

ESI-2: Systems and Methods of E-Service Intelligence

STEF: Personalized Trade Exhibition Recommendation
Xuetao Guo, Jie Lu
 

A study of reasoning rules of expert system of enterprise human resource competence appraisement based on fuzzy relation
Xiaohong Liu, Xianyi Zeng, Yang Xu, Ludovic Koehl
 

Virtual Classroom Implementation for Synchronous Distance Learning
Sen Cakir, Havva H. Basak
 

Decision Support Systems for Small Enterprise Based on Knowledge Management
Xiaobei Liang, Xinghua Liu, Yuan Xue, Bingyong Tang
 

Sementic-Based Data Access Services on the Grid
He Huang, Zhongzhi Shi, Yong Cheng, Lirong Qiu, Xiaoxiao He
 

Research on Traffic Information Intelligent Analysis and Decision Support System Modeling
Jiameng Xie, Hong Peng, Donghui Yang, Yansheng Tang
 

A Web-based Decision Support System for Linear Bilevel Multi-follower Problems without Sharing Variables
Chenggen Shi, Jie Lu, Guangquan Zhang
 

ESI-3: Technologies and Applications of E-Service Intelligence

Gathering Linguistic Information in Distributed Intelligent Agent on the Internet
Zheng Pei, Da Ruan, Yang Xu
 

Mining Key Information of Web Pages
Chao Wang, Jie Lu, Guangquan Zhang
 

A Heterogeneous Multi-criteria Hierarchical Evaluation Model For Web site Services
L. Martinez, L.G. Perez, P.J. Sanchez, B. Montes
 

A 2-level Intelligent Sensory Evaluation System of Industrial Products in an Internet Supply Chain
Bin Zhou, Ludovic Koehl, Xianyi Zeng, Yongsheng Ding
 

Stages of Knowledge Discovery in Websites
Matthew Smith, Christophe Giraud-Carrier
 

Web Services in the health care industry of China
Meiqi Fang, Yuan Zhang, Jia Yu
 

Improving the accuracy of naïve Bayesian classifier using Fisher score
Youping Huang, Zhongzhi Shi
 

The Integration Trend of Tourism Informatization Service
Zi Lu, Yanli Li, Bing Han
 

An Intelligent Adjustive Method for Workflow Management System
Xiaoping Qiu, Yi Wang, Haiming Li, Dan Meng
 

 

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