- José Ramón Otegi, Armando Ferro
- Publication medium:
- 6th International Multi-conference Information Society 2003. Ljubljana, Slovenia. October
This research study tries to demonstrate the direct relationship between ICT introduction in SMEs and the improvement of the innovation capability of the firm, and provides a tool for the selection of the technology which apart fr om improving productivity better enhances innovation culture. Based on a study of fifty selected innovative SMEs, the study identifies the parameters which control the system dynamics of the firm.