Fajardo Portillo Jose Oscar

Fajardo Portillo, Jose Oscar

Datu pertsonalak

Fajardo Portillo, Jose Oscar

Helbidea: Alda. de Urquijo s/n. C.P.: 48013. Bilbao
Email: joseoscar.fajardo@ehu.es
Teléfono: +34 94 601 7361

 

Titulazio akademikoa

Unibertsitateko Titulazioa

Titulua: Telekomunikazio Ingeniaritza
Areagotzea: Telematika
Zentroa: Euskal Herriko Unibertsitatea
Lorpen data: 2003

Doktoregoa

Egitarauaren titulua: Tecnologías de la información y comunicaciones en Redes Móviles
DEA lorpen data: 2005
Título de la tesis:  Adaptación de los mecanismos de provisión de calidad de servicio a las preferencias de los usuarios (Adaptation of QoS provisioning mechanisms to user requirements)
Lorpen data: (Amaiturik gabe)

Artikuluak

CC4IMS: A Mobile-based Open-Source Call Center for IMS

Egileak:
Harilaos Koumaras, Christos Sakkas, Michail Alexandros Kourtis, Jose Oscar Fajardo, Fidel Liberal
Urtea:
2013
Aldizkaria:
2013 IEEE 24th International Symposium on Personal, Indoor and Mobile Radio Communications (PIMRC 2013) Services, Applications and Business Track. London, UK. 8-11 September 2013
Deskribapena:

<span lang="en">This paper presents a novel open-source implementation of a call center, which is compatible with the IP Multimedia Subsystem (IMS) platform, supporting call forwarding and dispatching services, along with video call and chat with file transfer. The proposed solution is called Call Center for IMS (CC4IMS) and following a requirement analysis, the paper discusses the overall architecture and design of the proposed Call Center, focusing on the IMS compatibility and mobility of the implementation. Then, an open-source prototype implementation is presented, which was designed for mobile devices in order to be suitable for distributed and ad-hoc launch at emergency situations by first responder teams near to the location of the emergency incident. Finally, a protocol and message illustration between the CC4IMS and the IMS modules is presented, based on messages that have been actually captured by the CC4IMS prototype and the Open IMS Core, showing that the proposed Call Center confronts with the IMS signaling.</span>

Informazio gehigarria