Liberal Malaina Fidel

Liberal Malaina, Fidel

Datu pertsonalak

Liberal Malaina, Fidel

Helbidea: Urkixo zumarkalea z.g. PK: 48013. Bilbo
Bulegoa: 3A18
E-posta: fidel.liberal@ehu.es
Telefonoa: +34 94 601 4129
Faxa: +34 94 601 4259

 

Titulazio akademikoa

Unibertsitateko titulazioa

Titulua: Telekomunikazio Ingeniaritza
Areagotzea: Telematika
Zentroa: Euskal Herriko Unibertsitatea
Lorpen data: 2001

Doktoregoa

Egitarauaren titulua: ITecnologías de la Información Electrónica y Control.
DEA lorpen data: 2003
Tesiaren izenburuaPropuesta de un modelo y una metodología para la gestión de la calidad en los servicios de telecomunicación
Lorpen data: 2005

Artikuluak

Application of a PQoS Based Quality Management Model to Identify Relative Importance of the Agents

Egileak:
Fidel Liberal, Armando Ferro, Jose Oscar Fajardo
Urtea:
2005
Non argitaratua:
Fifth IEEE International Conference on Information and Communications Security (ICICS'05). Bangkok, Thailand. December 6-9
Deskribapena:

<span lang="en">In last years there have been some governmental initiatives aimed at the regulation of quality of service evaluation in telecommunications services. However this has proven to be a complex task especially for Internet services, where it is difficult to objectively assess the quality of a service and to identify whether one or more of the provider agents are responsible of final dissatisfaction of users. This paper affords the cited problem and intends to provide a methodology to asses the quality of service as perceived by end users. The aims of the proposed model are twofold: the evaluation of perceived quality of service (PQoS) based on subjective and objective measurements and the identification of responsibilities of the different agents involved in a service provision.</span>

Informazio gehigarria