Perceived QoS

Web QoE Evaluation in Multi-Agent Networks: Validation of ITU-T G.1030

Authors:
Eva Ibarrola, Fidel Liberal, Ianire Taboada, Rodrigo Ortega
Year:
2009
Journal:
5th International Conference on Autonomic and Autonomous Systems, ICAS 2009 Valencia, Spain. April 20-25
Description:

<span lang="en">User's requirements have become a key factor for any Quality of Service (QoS) management model to succeed. The advent and rise of new broadband services and network architectures (Triple-Play-Services, NGN…) depends on the ability of providers to achieve user's expectations in these scenarios. For that reason, the overall end user's perception (Quality of Experience – QoE) must be audited, on a regular basis, to address changing user's needs. This paper presents a general system developed to evaluate QoE on IP networks. The system architecture is designed to be capable of emulating multi agent networks and dynamically changing conditions. In addition, the results of a Web browsing QoE experiment, laid out within this emulation system, are described. The experiment was conducted on the basis of ITU-T Recommendation G.1030, and aimed to update the perceptual model, provided in this Recommendation, to today's user requirements and technical improvements.</span>

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