Ferro Vázquez Armando

Ferro Vázquez, Armando

Personal information

Ferro Vázquez, Armando

Address: Alda. de Urquijo s/n. C.P.: 48013. Bilbao
Office: 3A42
Email: armando.ferro@ehu.es
Telephone: +34 94 601 4209
Fax: +34 94 601 4259

 

Academic degrees

University degree

Career: Industrial Engineering
Intensification: Electronics
Center: University of The Basque Country
Date of achievement: 1986

Doctorate

Program Title: Tecnologías de la Información
DEA date of achievement: -
Thesis title: Propuestas de diseño de un sistema de detección de intrusión y definición de un modelo analítico para arquitecturas multiprocesador
Date of achievement: 2002

Publications

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Conference Papers

PQoS Based Model for Assessing Significance Statistically

Authors:
Fidel Liberal, Armando Ferro, Jose Oscar Fajardo
Year:
2005
Publication medium:
Third International Working Conference on Performance Modelling and Evaluation of Heterogeneous Networks (HET-NETs '05). Ilkley, West Yorkshire, U.K. July 18-20
Description:

<p lang="en">This paper presents a comprehensive model intended to analyse general quality in telecommunications services centred in end users' perceived quality (PQoS). The proposed model allows us to estimate the quality experienced by end users, while offering detailed analyses regarding the responsibility of the different agents involved in the service provision. We overview the structure of the model, that resembles QFD general quality model. Then we describe a practical study where the variation of the global satisfaction of users is estimated. This approximation is carried out by means of the evaluation of a set of telecommunications services with diverse nature, such as web browsing, VoIP and even technical support. Finally, we use the multiple linear regression method for assessing different providers' contribution to the PQoS in every considered network state.</span>