The "facilities" of the SGIker quality management system consist of its staff and the infrastructure assigned to it.

The whole quality system depends on the people who implement it, who run it on a day-to-day basis. Thus, the staff's leadership and commitment are the driving force behind every process and procedure in the generation of excellent results. The staff of the General Research Services are at the centre of every one of the scientific advances to which they have contributed through the services they provide.

SGIker have a leading-edge, state of the art scientific and technical infrastructure. This infrastructure is sustained and nurtured by carrying out activities to tune up and update its analytical and research techniques in order to provide users with the best possible services.