• Students studying at the EHU.
• Students enrolled in other universities, whether in Spain or abroad, who are studying at the EHU as part of an exchange programme.
• Students enrolled in other universities who are housed in one of the EHU student residences or in the Miguel de Unamuno Halls of Residence.
• Foreign researchers.
• Other groups who, although not actually enrolled at the EHU, nevertheless have an affiliation of some kind with it.

INSURANCE COMPANY: ERGO SEGUROS DE VIAJE

POLICY NUM.: 07631000542

BROKER: AON IBERIA CORREDURÍA DE SEGUROS Y REASEGUROS

CODE: 38934801

For more information, call: 94 425 15 00

It is possible to extend the policy coverage.

Spain Policy Coverage, Foreign Policy Coverage. Exclusions

NOTE.- IBILI-EHU is a travel assistance insurance policy, not a health insurance policy, and as such does not cover pre-existing conditions, except in cases of life-threatening emergencies.

This policy does not cover travel to countries or territories in a state of war. If the insured person is already at their destination when such a situation arises, insurance coverage will remain in effect for 14 days from the start of the armed conflict. During this period, the insured person must contact the Insurer to inform them of their situation and assess the possibility of issuing a policy supplement that establishes new, special coverage conditions. If it is not possible to issue a policy supplement that provides coverage for the new situation, the insured person must decide whether to leave the area or continue with their trip without coverage and at their own risk.

War is understood to mean:

WAR: For the purpose of insurance coverage, a state of war (declared or undeclared) shall be understood to mean the existence of armed conflicts of any nature and scope: military or civil, national, international, or any armed conflict of similar characteristics, taking place in a country, territory or any area thereof. To determine the possible existence of an armed conflict and when it began, the Travel Recommendations issued by the Citizens’ Information Service, prepared and published by the Spanish Ministry of Foreign Affairs, shall be taken into account, among other circumstances, along with the date on which the Government of Spain recommends to its citizens that they refrain from travelling to or from the country or area in question.

The options provided through the link correspond to the following policy types:

SPAIN POLICY

• Basic guarantees OPTION A (those outlined in the leaflet)
• Basic guarantees + extended civil liability up to €350,000 OPTION F

FOREIGN POLICY

• Basic guarantees OPTION B (those outlined in the leaflet)
• Basic guarantees + extended medical expenses up to €350,000 OPTION C
• Basic guarantees + extended civil liability up to €350,000 OPTION D
• Basic guarantees + extended medical expenses up to €350,000 and extended civil liability up to €350,000 OPTION E

You can take out a policy through the following link.

To report an issue, please use the following email address:

dpto.comercial@ergo-segurosdeviaje.es

• Make sure you have the certificate corresponding to the policy taken out.
• Save the helpline number in your mobile phone.
• In the event of an accident, call the helpline as soon as possible to ensure the quick and effective processing of your claim.
• Share the number to call in the event of an accident with a family member or trusted friend so that they can call in the event of you being unable to report the incident.