Subject

XSL Content

Information and Knowledge Management

General details of the subject

Mode
Mixta
Language
English

Description and contextualization of the subject

The aim of this subject is to provide students with sufficient knowledge to be able to develop an organisational structure to streamline, implement, update and exploit all the knowledge and information that is generated throughout all the phases of project management.

Teaching staff

NameInstitutionCategoryDoctorTeaching profileAreaE-mail
OTEGI OLASO, JOSE RAMONUniversity of the Basque CountryProfesorado AgregadoDoctorBilingualEngineering Projectsjoserra.otegi@ehu.eus
RUIZ MINGUELA, LUIS FRANCISCOUniversity of the Basque CountryProfesorado Asociado De UniversidadNot bilingualEngineering Projectsluisf.ruizminguela@ehu.eus
TOLEDO GANDARIAS, NEREAUniversity of the Basque CountryProfesorado PlenoDoctorBilingualEngineering Projectsnerea.toledo@ehu.eus
ZAMANILLO ELGUEZABAL, IBONUniversity of the Basque CountryProfesorado Titular De UniversidadDoctorNot bilingualBusiness Organisationibon.zamanillo@ehu.eus

Competencies

NameWeight
To apply the knowledge, tools and strategies that exist for the management of information, communication and human resources in the projects, so as to optimize their development.30.0 %
To develop tools and strategies that exist for the management of information, communication and human resources in the projects, so that the development of the same one is optimized.30.0 %
To direct proposals and plans for the management of information, communication and human resources in the projects40.0 %

Study types

TypeFace-to-face hoursNon face-to-face hoursTotal hours
Lecture-based101020
Applied classroom-based groups102030
Applied computer-based groups101525

Training activities

NameHoursPercentage of classroom teaching
Exercises25.010 %
Expositive classes30.033 %
Groupwork20.010 %

Assessment systems

NameMinimum weightingMaximum weighting
Attendance and participation10.0 % 30.0 %
Multiple-choice examination20.0 % 40.0 %
Practical tasks30.0 % 60.0 %

Learning outcomes of the subject

The student who passes this subject should be able to:

- Understand the basic concepts of information management. Differentiate between information and knowledge.

- Use basic knowledge management techniques and tools.

- Establish data structures that allow the adequate management of information and knowledge in projects.

Ordinary call: orientations and renunciation

The assessment of the subject is carried out continuously throughout the course.

The following factors are taken into account in the grading of the course:

Attendance (20%): Although attendance is not compulsory, it is highly recommended due to the contents developed in the classroom. For this reason, attendance forms part of the calculation of the final grade.

Team work (60%): At the beginning of the course, students will be assigned to work teams of between 3 and 6 people. Teamwork in this class is considered very relevant and therefore has a significant importance in the evaluation of students. Each team will have to hand in a designated piece of work at the beginning of the course. The work will be handed in by uploading it to egela on the defined deadlines. If the timetable allows it, the work will also be defended orally. In order to pass the course, the work must have obtained a grade higher than 5 out of 10.

Exam (20%): As in the certification exams of the professional associations of project management, the exam will be in the form of a multiple-choice test. In order to pass the course, the work must have obtained a grade of more than 4 out of 10.

The grade for the course will be obtained by applying the corresponding weight to each of the factors (attendance, individual work, team work, exam).

If any of the work (individual or team work) has not passed the established cut-off mark, the final mark for the course will be No Show.

If the exam mark is lower than 4.0, the final mark for the course will be that corresponding to the exam mark.

If the student decides to waive the Continuous Assessment of this subject, he/she must communicate it in writing before the deadline for the submission of the individual work. This date can be found in the Student Guide available on the eGela platform.

In this case, in order to pass the course, the student will be assessed by means of a written exam that may contain additional questions to those posed in the exam to which students who are assessed on a continuous basis are submitted and which will include all the contents studied throughout the four-month period corresponding to the exam. This assessment will be completed with an oral exam which will take place on the same day as the written exam, by prior appointment for students registered for this exam. In the oral exam, students will be asked about the contents studied in the classroom, as well as about the activities carried out during the corresponding four-month period. In order to pass the course, students must pass both tests.

In the event that health conditions prevent the completion of a teaching activity and/or face-to-face assessment, a non-face-to-face modality will be activated, of which students will be promptly informed (applicable to all exams: ordinary, extraordinary and advance).

Extraordinary call: orientations and renunciation

Those who have to sit the extraordinary call will do so in the same way as they did in the ordinary call. In other words, those who took the continuous assessment will complete the tests (individual work, team work, exam) that they did not pass in the ordinary call.

The grade for the course will be obtained by applying the corresponding weight to each of the factors (attendance, individual work, team work, exam).

If any of the work (individual or team work) has not passed the established cut-off mark, the final mark for the course will be No Show.

If the exam mark is lower than 4.0, the final mark for the course will be that corresponding to the exam mark.

Those who waive the continuous assessment, will be submitted to a written and oral exam as described in the previous section (Ordinary call: orientations and waiver).



Quienes renunciaron a la evaluación continua, se someterán a un examen escrito y oral como los descritos en el apartado anterior (Convocatoria ordinaria: orientaciones y renuncia).

Temary

Introduction to the basic definitions and concepts that should be understood when we talk about what is information and what is knowledge.

Technology in change management

ICT development and implementation strategy

Knowledge management. Basic concepts; types; models.

Bibliography

Compulsory materials

The course is managed through the egela platform. Here the student will find the transparencies used in class and other help materials. The statements of individual and team assignments will also be found there, and the places where to upload them.

Basic bibliography

Choo C. : “The knowing organization”, New York, Oxford University Press, 1998

Nonaka, I, Takeuchi, H: “The knowledge creating company: how Japanese companies create the dynamics of innovation”, Oxford University Press, 1995

In-depth bibliography

Davenport, T, Laurence P.: “Working knowledge: how organizations manage what they know”, Harvard Business Press, 2000



Dixit, A., Nalebuff, B.: “Thinking strategically”, W.W. Norton, New York, 1991



James, D : “Game Theory at Work: How to Use Game Theory to Outthink and Outmaneuver Your Competition”, McGraw-Hill Professional, 2003



Jay, L.: “Strategic intelligence: business intelligence, competitive intelligence, and knowledge management”, CRC Press, 2006 Gleick, J: “Chaos – making a new science”, Penguin Books, Harmondsworth, Middlesex, 1987



Krathwohl, D. R. (2002). A revision of Bloom’s taxonomy: An overview. Theory into practice, 41(4), 212-218



Sven, J, Henrik L.: “Intelligent management in the knowledge economy”, Edward Elgar Publishing, 2003



Von Krogh, Nonaka I.: “Enabling knowledge creation: how to unlock the mystery of tacit knowledge and release the power of innovation”, Oxford University Press, 2000



Von Krogh, Roos, J.: “Knowing in firms: understanding, managing and measuring knowledge”, Sage Publications, London, 1998



Wiig, K.: “Knowledge management foundations: thinking about thinking. How people and organizations create, represent and use knowledge”, Schema Press, Arlington, 1993



Wiig, K: „People-focused knowledge management: how effective decision making leads to corporate success”, Butterworth-Heinemann, 2004







Journals

International Journal of Project Management



Project Management Journal



Links

https://www.pmi.org/ (2021)



http://www.ipma.world/ (2021)



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